Frequently Asked Questions
Here, we provide answers to the most commonly asked questions to help make planning your event as seamless as possible. From venue capacity and catering options to booking requirements and vendor policies, we’ve compiled all the essential information you need to create a memorable experience at our elegant facility. Explore the FAQs below to learn more about our services and offerings.
Booking/Planning FAQs
What is required to book?
We require a per ballroom security deposit. This varies depending on the type of event being booked.
Is the deposit refundable if I cancel?
Security deposits are non-refundable if an event is canceled.
How far in advance can I reserve my date?
We book events up to 2 years in advance.
Who is my contact throughout the planning process?
You will have one sales team member as your main contact, however our office works as a team where anyone can answer questions regarding an event.
Do you offer off-season discounts?
Contact the sales team to see if there are any current promotions.
Parking & Facility FAQs
What is the maximum capacity of your facility?
Our entire facility has the capacity to hold up to 1400 for a seated meal, or up to 2200 for standing receptions. We have 6 separate ballrooms that can be separated or combined to hold groups of 50 guests or more.
Do you host multiple events at once?
Yes, we are able to host up to 6 events at once.
Is your venue handicap accessible?
Yes, we have handicap parking spaces with ramps, handicap bathroom stalls, and an elevator to reach our 2nd floor.
Is parking free?
Yes, we have approximately 800 parking spaces and it is complimentary to guests and vendors.
Do you have valet parking?
We offer valet parking for additional fees.
Room Set up/Vendors FAQs
Are there any limitations to how the space can be set up for our reception?
Our ballroom maximums are based on a standard banquet style set up with round tables. Unique table shapes and sizes or additional items around the room will decrease the maximum a ballroom can hold.
When do we have access to our room for setting up?
Guaranteed access time is 1.5 hours prior for daytime events and 1:00pm for evening events. All items provided by us will already be set at this time.
Can I provide my own decorations?
Yes, we allow clients to work with outside vendors for décor, including, centerpieces, draping, lighting, table linens, overlays, napkins, charger plates and other room décor items. However, we can also offer unique table linens, overlays, napkins, charger plates, chair upgrades and simple centerpieces as well.
Do you allow open flames?
We allow real candles, however they must be in a container (vase, cylinder, etc.)
Do you partner with local hotels?
Yes, we partner with Hilton Garden Inn, Plymouth and Courtyard Marriott in Livonia. Each hotel can offer shuttle services. Contact them directly for more information.
Do you have any requirements for outside vendors?
Yes, Laurel Manor requires all outside vendors to provide a copy of their company’s liability insurance with Laurel Manor listed as an additional insured for the day of the event.
Wedding FAQs
Can I just host my ceremony at the venue?
Our ceremony spaces are reserved for clients wishing to host their ceremony and reception with us. However, we do offer a “Minimony” Package for those looking for an intimate event. That is available to be booked up to 1 month in advance.
Do you have an outdoor ceremony space?
We do not have an outdoor ceremony space. We do have a garden area that we allow clients to use for photos during their event.
Are dressing rooms included?
Two dressing suites are included with the rental of our ceremony ballrooms. Most clients choose to arrive nearly ready and use the suites for touch up’s and getting into their event attire.
How much time is allocated for the rehearsal?
Included in the rental of our ceremony space is a 1-hour rehearsal. If more time is needed, additional fees apply.
Is there a separate space for cocktail hour?
We can offer a separate space for cocktail hour for additional fees.
Food & Beverage FAQs
Can I bring in outside food/beverage?
We provide all of the catering in house; with the exception of a select few Indian Caterers we allow. Our liquor license does not allow outside alcohol to be brought in. All beverages must be provided by Laurel Manor.
Are we able to sample the cuisine prior to our event?
Yes, we host an annual Evening of Taste that is typically in the Springtime. However, if an event is booked in a timeframe that doesn’t allow for you to attend the tasting, we can arrange a carry out order, or a private tasting in our offices.
